Last Updated: January 2026

Jilivoe Privacy Policy — Your Data, Our Responsibility

Your privacy at jilivoe is our top priority. Everything about what data we collect, how we store it, and how we keep it secure is explained here in plain English.

🔒
✅

Jilivoe never sells your personal information to third parties. Protecting your privacy is our core commitment.

1Introduction

Jilivoe.bet (referred to as "jilivoe", "we", or "the Platform") is an online betting and gaming service based in Bangladesh. This Privacy Policy explains how jilivoe collects, uses, and protects the personal data of our users.

By creating an account on jilivoe or using the platform, you agree to this Privacy Policy. We recommend reading it in full. If any part is unclear, feel free to ask our customer support team in Bengali.

This policy applies solely to the jilivoe.bet platform. jilivoe is not responsible for the privacy practices of any other website.

2Information We Collect

Jilivoe collects two types of information — what you provide directly, and what is gathered automatically through your use of the platform.

Information provided directly by you

Data Type When It Is Collected
Full NameAt registration
Date of BirthAt registration (for age verification)
Mobile NumberDuring Registration & Verification
Email AddressAt registration
National ID / PassportDuring KYC Verification
Payment information (mobile banking number)During Deposits & Withdrawals
AddressDuring KYC verification, where required

Automatically Collected Information

  • IP address and device information (operating system, browser).
  • Login times, session data, and activity logs on the platform.
  • Betting history, gaming activity, and transaction records.
  • Information collected through cookies and similar tracking technologies.
ℹ️

Full payment card details (card number, CVV) are not stored on jilivoe servers. All payment processing is handled through secure third-party payment gateways.

3Purpose of Data Collection

Jilivoe uses your data only for specific, legitimate purposes. We never collect information beyond what is necessary.

  • Account Management: For registration, login, and identity verification.
  • Payment Processing: For processing deposits and withdrawals.
  • Security Assurance: To prevent fraud, money laundering, and unauthorized account access.
  • Age Verification: To enforce our 18+ policy.
  • Customer Support: To resolve issues and provide customer support.
  • Legal Obligations: To comply with legal and regulatory requirements.
  • Platform Improvement: For analytics aimed at improving the user experience.
  • Marketing (Optional): To send you relevant offers and bonus information with your consent.

4Data Storage & Security

Jilivoe uses industry-leading technology to keep your data secure.

  • 128-bit SSL Encryption: Every data transmission is encrypted.
  • Secure servers: Your data is stored in secure data centers.
  • Access Control: Only authorized jilivoe staff are permitted to access data on a need-to-know basis.
  • Regular Security Audits: Regular security audits are conducted by third-party experts.
  • Two-Factor Authentication (2FA): Option to enable 2FA for an added layer of security.

Data Retention Period

Jilivoe does not retain your data longer than necessary. After account closure, certain data may be kept for up to 5 years to meet legal obligations. After that, it is securely deleted.

🔐

Your account password is stored in encrypted form — not even jilivoe staff can view it. No jilivoe representative will ever ask for your password.

5Sharing Data with Third Parties

Jilivoe never sells your personal information. However, limited data may be shared with trusted parties in certain specific circumstances:

  • Payment Providers: Information required to process transactions is shared with Mobile Pay, Nagad, and the relevant banks.
  • Identity Verification Services: With authorized verification agencies to complete the KYC process.
  • Law Enforcement: When required by a legal order or a legitimate investigation.
  • Technology Partners: Technology providers essential for platform operations — they are not permitted to use your data for their own purposes.

All third-party partners are contractually bound to uphold our privacy standards.

6Cookie Policy

Jilivoe uses cookies and similar technologies to enhance your experience.

Cookie Type

Cookie Type Purpose Mandatory?
Essential cookiesLogin Sessions & SecurityYes
Functional CookiesLanguage preference, theme settingsNo
Analytics CookiesUsage statistics for platform improvementNo
Marketing cookiesRelevant Ads & OffersNo

You can block or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain parts of the platform.

7Your Rights

As a jilivoe member, you have several rights over your personal data. We respect these rights and are committed to helping you exercise them.

👁️
Right to access your data

You can request to know what information jilivoe holds about you.

✏️
Right to Rectification

You may request corrections to any inaccurate or outdated information.

🗑️
Right to Erasure

In certain circumstances, you may request that your personal data be deleted.

🚫
Right to restrict processing

You can request that your information be used only for specific purposes.

📦
Right to Data Portability

You can request to receive your data in a structured, portable format.

📧
Marketing opt-out

You can opt out of marketing emails or SMS at any time.

To exercise these rights support@jilivoe.betEmail us and we will respond within 30 business days.

8Children's Privacy

Jilivoe is a platform strictly for adults (18+). We never knowingly collect information from anyone under the age of 18.

  • Any account found to belong to a minor will be immediately suspended and all collected data will be deleted.
  • If you believe your child is using jilivoe, please notify us immediately.
  • Jilivoe recommends using parental control software to help protect minors.

9International Data Transfers

Jilivoe primarily operates within Bangladesh. However, certain technical services may require data to be processed on international servers.

  • The highest security standards are maintained for all international data transfers.
  • Appropriate safeguards are maintained when transferring data to third countries.
  • International partner organizations are contractually bound to uphold our privacy standards.

10Marketing Communications

Jilivoe may send you relevant offers and updates through various channels — but only with your prior consent.

  • During registration, you can choose to opt in or out of marketing communications.
  • You can turn off marketing notifications at any time from your account settings.
  • Even after opting out, transactional SMS and email notifications will continue — these are part of the service, not marketing.
  • Marketing messages will stop within 48 hours of opting out.

11Privacy Policy Updates

Jilivoe may update this Privacy Policy from time to time. How we notify you will depend on the nature of the changes:

  • For major changes: you will be notified at least 14 days in advance via email and SMS.
  • For minor updates: the updated date on this page will be revised accordingly.
  • Continued use of the platform after a policy update will be considered acceptance of the revised policy.

The date of the most recent update will always be displayed at the top of this page.

12Contact Us

Contact us for any questions, requests, or complaints regarding this Privacy Policy:

  • Email: support@jilivoe.bet
  • Live Chat: Live chat on the platform (available 24/7)

We typically respond within 24–48 hours. Complex requests may take up to 30 business days.

✅

Last Updated: January 2026. This Privacy Policy applies to all services provided by jilivoe.bet.

Why Your Data Is Completely Safe with jilivoe

Not just words — we back your privacy with technology and policy.

🔐
SSL Encryption Throughout

Every page and transaction on jilivoe is protected by 128-bit SSL encryption. Your data cannot be intercepted in transit.

🚫
Your Data Is Never Sold

Jilivoe never sells or rents your personal information to third parties. That is our core commitment.

🛂
Limited access

Only staff with a genuine need can access your data. All access is logged and regularly audited.

🔄
Regular security audits

Jilivoe's security measures are regularly audited by third-party experts. Any vulnerabilities identified are addressed immediately.

⚙️
Your Own Control

Manage your marketing preferences, cookies, and notifications at any time from your account settings. You're always in control.

📞
24/7 Privacy Support

Feel free to reach out to us at any time with any questions or concerns about your data. Support is available in Bengali.

Trust Us, Play Safe

Your data is fully protected at jilivoe. Register today and enjoy the platform with complete peace of mind.

🛡️
100% Secure
Your Privacy Is Our Responsibility
বাংলা